Services & Offerings
What cleaning services do you offer?
We provide a full range of residential, commercial, and rental property cleaning — including standard cleaning, deep cleaning, move-in/move-out services, post-construction clean-ups, and specialty jobs like kitchens, bathrooms, and organization projects.
Do you offer ongoing cleaning contracts? Weekly or monthly?
Yes! Many of our clients choose weekly, bi-weekly, or monthly cleanings to keep their homes or businesses consistently fresh. We can customize a plan that works for your schedule and budget.
What's included in a deep clean vs a standard clean?
Standard Clean: Dusting, sweeping, mopping, vacuuming, kitchen surfaces, bathroom cleaning, trash removal.
Deep Clean: Everything in a standard clean, plus baseboards, inside appliances, detailed scrubbing, light fixtures, vents, and other hard-to-reach areas.
Trust & Safety
How long have you been in business?
Trina's Cleaning has proudly served the Tiffin, OH and Bucyrus, OH areas for several years. Our experience means we know how to deliver consistent, reliable results.
Are you insured and do you conduct background checks?
Yes. We are fully insured, and every team member is carefully vetted with background checks for your peace of mind.
Who will be cleaning my home? Same person each time?
We do our best to send the same cleaner or team for every visit so you can build trust and consistency.
What if something in my home is damaged?
We treat every home like it's our own, but in the rare case of damage, we will take responsibility and work with you to make it right.
Supplies & Process
What supplies do you use? Can I request eco-friendly options?
We bring our own professional-grade cleaning supplies. If you prefer eco-friendly or hypoallergenic products, just let us know — we're happy to accommodate.
Do I need to be home during the cleaning?
No, you don't need to be home. Many clients provide us with access instructions, and we lock up securely when we're done. We can also work while you're home — whatever you're most comfortable with.
What should I do to prepare before cleaners arrive?
We recommend picking up personal items and clearing surfaces so we can focus on cleaning. If you have special instructions, just let us know ahead of time.
Pricing & Scheduling
Why is the initial cleaning more expensive? How long does it take?
The first cleaning is usually a deep clean, which takes extra time and detail work to bring everything up to our standard. After that, maintenance cleanings are quicker and more affordable.
How far in advance should I book? What's your cancellation policy?
We recommend booking at least 1–2 weeks in advance, especially for weekends or holidays. Cancellations with less than 24 hours' notice may incur a fee, but we always try to be flexible in emergencies.
How quickly can you start?
Most new customers can be scheduled within 3-5 days. For urgent cleaning needs, we often have same-week availability.
Our Guarantee
Do you guarantee your work? What if I'm not satisfied?
Absolutely. If something's not right, contact us within 24 hours and we'll return to make it right — at no extra cost.
Still Have Questions?
Can't find the answer you're looking for? I'm here to help! Give me a call or send a message and I'll get back to you quickly.